The Cottage Policies

THE COTTAGE POLICIES

DEPOSIT
A deposit equal to 50% of total stay is required to guarantee reservations. The balance is due on arrival. Payment can be made with Visa, MasterCard or Discover.

ADDITIONAL PERSON
All rooms have a king sized bed and can accommodate up to two persons. One additional person may be accommodated in our Attic Suite room for an additional charge of $40 per person/per night. Our online booking system will allow you to enter 3 guests when reserving this room. Children do qualify as guests. For assistance with making a reservation for three people, please give us a call.

CANCELLATION POLICY
Because of our size, cancellations affect our Bed and Breakfast significantly. For any cancellation or change of dates, we must receive 14 days notice prior to your confirmed arrival for a refund of your deposit. If any full or partial cancellation or change of dates is made within 14 days, you are financially responsible for the entire reservation, unless we can re-book your room. However, you are always welcome to send a friend or family member in your place. All cancellations or date changes are subject to a $25.00 fee. All cancellations must be made by phone to receive a cancellation confirmation number.

CHECK-IN AND CHECK-OUT TIMES
Check-in is between 4:00 and 6:00 pm, unless prior arrangements have been made. If you are going to be delayed past 6:00 pm, please call 585.721.6765 and let us know. If you arrive early, We will gladly store your luggage until check-in time. Check-out time is 11:00 am.

WE ARE A SMOKE-FREE BED AND BREAKFAST
1837 Cobblestone Cottage is a 100% non-smoking B&B property, which we enforce for the safety and comfort of all our guests including outdoor common spaces. We do not allow candle burning, or incense in any of our common areas in or out. A $250 cleaning surcharge will be imposed to any room where guests have smoked with disregard for our policy.

RATES & TAXES
Rates do not include a 7.5% New York room occupancy tax and are subject to change without prior notice.

ACCESSIBILITY
Please note that access to 1837 Cobblestone Cottage requires the use of stairs.

CHILDREN
1837 Cobblestone Cottage welcomes children 12 years or older at our Bed and Breakfast. All rooms except for the Attic Suite can accommodate only two people.

PETS
We are sorry that we do not have accommodations for pets.

GUEST RESPONSIBILITY
While accidents to happen, we ask our guests to be respectful of other guests, their property and of our property. We will hold guests responsible for the costs of any damages or losses incurred by the inn during their stay.

DIETARY RESTRICTIONS
Special dietary needs, such as vegetarian, gluten free, or lactose free, will be met when requested at time of reservation.